How to Order – Seamless Customization Made Easy
We’ve simplified the ordering process to make it effortless for your brand buliding. Follow these easy steps to customize and order your Calisthenics tools, resistance bands, yoga equipment, or free weights
Let Us Understand Your Needs
- You can either choose from our catalog or upload a picture of the item you’d like us to customize.
- Share your custom design requirements and provide details like dimensions, materials, color preferences, and branding.
- If you require any certifications—such as ISO, eco-certifications, or others to meet specific market standards—we’ll gladly work with you to provide all the necessary documentation to help your business succeed.
Step 2: Get a Free Quote and Approve the Design
Easy-to-Understand Pricing, Solutions Designed Just for You
Once we’ve captured your vision, we’ll create prototypes or design drafts tailored to your specifications. This is your chance to see the product before it goes into full production. We’re committed to making sure every detail is perfect.
1. Custom Design Mockups & Visuals
- See Your Idea Come to Life
- Our team will provide detailed design drafts or 3D renderings based on your specifications, so you can visualize your customized product before production.
- Every detail is explained, ensuring the final design matches your exact needs.
- Your feedback is crucial! You’ll have the opportunity to review the design and suggest changes. Whether it’s color, shape, size, or functionality, we welcome your thoughts to ensure the product aligns with your brand and needs.
- We believe in working together to perfect the design. If any revisions are needed, we’ll make them promptly and continue refining until you are completely satisfied with the result.
- If you have different design options in mind, we’ll provide side-by-side comparisons to help you decide.
2. Detailed & Transparent Quotation
- No Surprises – Only Clear Pricing
- Receive a comprehensive quote tailored to your specific customization needs, including materials, quantities, and packaging options.
- We explain how each choice influences pricing, so you always know what to expect.
- Take advantage of volume discounts to save more based on your order size.
3. No Hidden Fees – All Costs Upfront
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Full Transparency in Pricing
- We believe in clear communication. All costs, including product price, shipping, taxes, and customization fees, are outlined upfront.
- If additional charges arise (e.g., express shipping, design revisions), we’ll explain them in detail so you can plan accordingly.
- Payment terms, methods, and deadlines are provided in advance for your convenience.
4. Request a Sample for Quality Testing
- Details: If the customer needs to verify the product’s quality or specifications, offer them the option to request a sample for testing.
- Feedback Content:
- Offer a sample for quality testing to ensure the product meets the customer’s standards.
- Provide details on the sample request process, including costs, lead time, and shipping options.
- If the sample passes their test, move forward with the full order, making adjustments if necessary based on feedback.
Step 3: Custom Packaging and Labeling Options
We understand the importance of packaging in showcasing your brand. Based on your preferences and market needs, we can offer a variety of custom packaging and labeling options
- We’d be happy to share some ideas and images of different packaging styles that could fit your brand, along with their costs.
- If you’d like to include custom labels, we can assist with the design process and help you choose the right materials and styles that best represent your product.
- If sustainability is important to you, we can discuss eco-friendly packaging options that align with your brand’s values and meet any specific environmental standards you may have in mind.
Step 4: Production Timeline and Delivery Schedule
Once all the details are confirmed, we will provide a clear production timeline and delivery schedule tailored to your order and customization needs
- We’ll begin production once we’ve finalized all the details with you, ensuring everything is just as you envision. From that point, we’ll provide an estimated timeline for the entire process, from order confirmation to completion.
- We’ll also share estimated delivery dates, taking into account the most suitable shipping methods (such as sea, air, or express shipping) for your needs.
- If there are any special requests like custom colors or packaging, we’ll update you with a revised delivery estimate so you can plan accordingly.
Step 5: Product Quality Assurance and After-Sales Support
We want you to feel confident and supported in every step of your journey with us, both before and after your purchase. That’s why we offer comprehensive product quality guarantees and after-sales support
- We take pride in our quality control process, which ensures that every product meets high standards of reliability. From raw materials to final checks, each product undergoes thorough testing to ensure it’s exactly what you expect.
- We also provide after-sales services to make sure you’re fully satisfied with your purchase. This includes warranty periods, repair services, and our dedicated customer support team that’s always ready to assist.
